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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Chrome browser opening...
Microsoft Dynamics CRM (Archived)

Chrome browser opening in Mobile Version

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Posted on by Caleb Buscher 1,800

Whenever one of our users tries to access our CRM org through Google Chrome Web browser it automatically directs him to the mobile version (places a "/m" at the end of the URL).

I have found this issue and resolution for IE 11 and how to solve it by adding CRM to IE trusted sites, but I cannot find anything on Google Chrome.

Any feedback is greatly appreciated.

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I have the same question (0)
  • jlattimer Profile Picture
    jlattimer 24,562 on at

    Which version on CRM, update roll up and operating system?

  • Caleb Buscher Profile Picture
    Caleb Buscher 1,800 on at

    CRM 2013 Online, MAC desktop operating system

  • Verified answer
    jlattimer Profile Picture
    jlattimer 24,562 on at

    Chrome on Macintosh is not supported that is the reason for the mobile site getting loaded. Only Chrome on Windows is supported.

  • Caleb Buscher Profile Picture
    Caleb Buscher 1,800 on at

    Of course thank you Jason. I completely blanked on that fact.

  • Barry Hooper Profile Picture
    Barry Hooper 125 on at

    Is there a Mac browser that is supported with CRM Online 2013?

  • Community Member Profile Picture
    Community Member on at

    This is still happening in the latest version 2016, is there any browser you do support on a Mac?

  • Community Member Profile Picture
    Community Member on at

    Safari does present the CRM interface as expected.

  • Community Member Profile Picture
    Community Member on at

    The strange thing is Chrome opens dynamics CRM 2016 properly on few MACs and on few others it opens mobile version on its own.

    So if CRM dynamics is not compatible on Chrome on MAC, how it is opening for few users?

    Please suggest if some setting needs to be changed?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    please find the link for more info:  community.dynamics.com/.../210393

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