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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Delete Survey Function...
Customer experience | Sales, Customer Insights,...
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Delete Survey Functionality between Customer Voice and Common Data Service & Dataverse

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Posted on by graemeg 67

I need to understand what happens to submitted survey data in both Common Data Service and Dataverse when a survey is deleted inside of Customer Voice.  My understanding is there is 200 survey limit within Customer Voice.  I am going to hit that limit within six months.  I want to preserve all the submitted survey data for many years.  The testing I have done with Common Data Service leads me to believe the survey data is deleted within the database.  I need to figure out how I can preserve submitted survey data if a survey is deleted.  Thanks.

  • Arjun N Profile Picture
    Arjun N Microsoft Employee on at

    Hi Graemeg,

    We are working on a capability to increase the number of surveys per user to extend beyond 200 and we are providing a limited preview of this feature and you can share your tenant id details to customervoice@micosoft.com. In the mean time to preserve survey data, you can export the data from the Customer Voice application before deletion of the survey.

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