web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cannot delete nor allo...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Cannot delete nor allocate a zero dollar charge from PO header

(1) ShareShare
ReportReport
Posted on by Leemor1975 37
Hello all,
 
We have a PO with a zero dollar charge on a PO header under Maintain Charges. The delete button is not available. It also won't let me allocate because "there is no amount to allocate".
 
We're unable to generate an invoice and are stuck. Any ideas how to move forward?
 
Thank you,
Darin
 
 
I have the same question (0)
  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at
    Can you enter .01 in the Charges value field, allocate it, then generate the invoice?  You can either pay the vendor .01 more or pay the invoice short by .01 enter a .01 credit and settle the overage and credit against each other.
  • Leemor1975 Profile Picture
    Leemor1975 37 on at
    Hi Frank - thanks for the response. The charge is not editable unfortunately. It won't let me change the change amount. But, if I press the save button even without changing anything, I get this message if it helps:

    You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.
  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at
    Can you back up, delete the invoice and start over?  Is the Charges code an automatic charge?
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,856 Most Valuable Professional on at
    Hi,
     
    Also you can not add a new one. This means either the PO is fully invoced or you do not have rights probably
  • Leemor1975 Profile Picture
    Leemor1975 37 on at
    The user said the pre-payment can't be reversed since it is posted in a vendor payment journal. I tried as sysadmin and cannot get it to reverse either. Since it's fully invoiced, It doesn't look like we can delete and start over.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 467 Super User 2025 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 420 Most Valuable Professional

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 241 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans