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Cannot delete nor allocate a zero dollar charge from PO header

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Posted on by Leemor1975

Hello all,

We have a PO with a zero dollar charge on a PO header under Maintain Charges. The delete button is not available. It also won't let me allocate because "there is no amount to allocate".

We're unable to generate an invoice and are stuck. Any ideas how to move forward?

Thank you,

Darin

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Leemor1975 37 on at

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Cannot delete nor allocate a zero dollar charge from PO header

The user said the pre-payment can't be reversed since it is posted in a vendor payment journal. I tried as sysadmin and cannot get it to reverse either. Since it's fully invoiced, It doesn't look like we can delete and start over.

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BillurSamdancioglu 18,548 Most Valuable Professional on at

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Cannot delete nor allocate a zero dollar charge from PO header

Hi,

Also you can not add a new one. This means either the PO is fully invoced or you do not have rights probably

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Frank Hamelly | MVP... 46,615 Super User 2025 Season 2 on at

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Cannot delete nor allocate a zero dollar charge from PO header

Can you back up, delete the invoice and start over? Is the Charges code an automatic charge?

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Leemor1975 37 on at

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Cannot delete nor allocate a zero dollar charge from PO header

Hi Frank - thanks for the response. The charge is not editable unfortunately. It won't let me change the change amount. But, if I press the save button even without changing anything, I get this message if it helps:

You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.

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Frank Hamelly | MVP... 46,615 Super User 2025 Season 2 on at

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Cannot delete nor allocate a zero dollar charge from PO header

Can you enter .01 in the Charges value field, allocate it, then generate the invoice? You can either pay the vendor .01 more or pay the invoice short by .01 enter a .01 credit and settle the overage and credit against each other.

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