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Cannot delete nor allocate a zero dollar charge from PO header

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Posted on by Leemor1975

29

Hello all,

We have a PO with a zero dollar charge on a PO header under Maintain Charges. The delete button is not available. It also won't let me allocate because "there is no amount to allocate".

We're unable to generate an invoice and are stuck. Any ideas how to move forward?

Thank you,

Darin

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Financial Management

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Frank Hamelly | MVP... 3,733 Super User on at

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Cannot delete nor allocate a zero dollar charge from PO header

Can you back up, delete the invoice and start over? Is the Charges code an automatic charge?
Leemor1975 29 on at

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Cannot delete nor allocate a zero dollar charge from PO header

Hi Frank - thanks for the response. The charge is not editable unfortunately. It won't let me change the change amount. But, if I press the save button even without changing anything, I get this message if it helps:

You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.
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Frank Hamelly | MVP... 3,733 Super User on at

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Cannot delete nor allocate a zero dollar charge from PO header

Can you enter .01 in the Charges value field, allocate it, then generate the invoice? You can either pay the vendor .01 more or pay the invoice short by .01 enter a .01 credit and settle the overage and credit against each other.

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