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I purchased Dynamics Costumer engagement with the action pack. I have read that this gives access to Dynamics 365 Sales, marketing, among others.
I assigned the license to my user but I have not been able to access. It does not appear in the applications.
How can I access the Dynamics 365 applications?
Hey!
The first thing you need to do is to provision an environment. on https://learn.microsoft.com/en-us/power-platform/admin/create-environment#steps you have a step-by-step guide. ON the last screenshot from step 4, Ensure you select the apps you want to deploy (Sales, customer service).
Best regards,
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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