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Customer experience | Sales, Customer Insights,...
Answered

Calculation in real time marketing segments

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Posted on by 9
Hi
 
can we do calculation while creating segments in D365 marketing module
 
for example if contact record has field name as Point Balance. Can we do Point balance -8 and then check if balance is less than 5 while creating segments in Marketing app?
 
thanks
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  • Verified answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Create a calculated column in the Contact entity that has a value equal to Point balance -8.


     
    Then, in the segment, add this calculated column as a filter condition to check if it is less than 5.


    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Dengliang Li

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