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Session Id : CSTDQpci5f60X9Tl2CpAqa
Customer experience | Sales, Customer Insights,...
Suggested answer

How to use tags in content blocks in emails

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Posted on 10 Jan 2023 00:51:50 by 176

Hi 

I've created a number of content blocks for my organisation to use when preparing emails. I've tagged the various content blocks according to a particular brand, to make it easier for users to find the content blocks relevant for them.

However when i'm creating an email and try and filter content blocks by tags it says there are 'no tags found'. Why doesn't this functionality just work? See below a block with a tag 'NB' but when searching for this nothing is found.

image_2D00_tag.PNG_2D00_640x480.pngtags.PNG

Honestly i'm just so over this useless piece of junk system. Everything breaks constantly. 

  • Eddie Telfast Profile Picture
    176 on 11 Jan 2023 at 22:28:51
    RE: How to use tags in content blocks in emails

    Yes, the content blocks are live.

  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on 11 Jan 2023 at 06:58:54
    RE: How to use tags in content blocks in emails

    Hi Eddie Telfast,

    Before you use filters,
    Is the content block already displayed  in the Content blocks tab on the right side of the email?

    Before we can use content blocks we need to get them go live:

    pastedimage1673420327623v1.png

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