web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to use tags in content blocks in emails

(0) ShareShare
ReportReport
Posted on by 261

Hi 

I've created a number of content blocks for my organisation to use when preparing emails. I've tagged the various content blocks according to a particular brand, to make it easier for users to find the content blocks relevant for them.

However when i'm creating an email and try and filter content blocks by tags it says there are 'no tags found'. Why doesn't this functionality just work? See below a block with a tag 'NB' but when searching for this nothing is found.

image_2D00_tag.PNG_2D00_640x480.pngtags.PNG

Honestly i'm just so over this useless piece of junk system. Everything breaks constantly. 

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Eddie Telfast,

    Before you use filters,
    Is the content block already displayed  in the Content blocks tab on the right side of the email?

    Before we can use content blocks we need to get them go live:

    pastedimage1673420327623v1.png

  • Eddie Telfast Profile Picture
    261 on at

    Yes, the content blocks are live.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 137 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 57

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans