web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Unusual GP Unable to open dictionary error - a windows number of open files issue

(0) ShareShare
ReportReport
Posted on by 97

I'm getting the most unusual Unable to open dictionary error in GP.

It booted me out of GP .  I went back in and it posted.  I think its a windows number of open files issue.  Please id the setting and change it on all workstations.

(from the user)Unable-to-open-dic.png

Categories:
I have the same question (0)
  • Suggested answer
    Derek Albaugh Profile Picture
    Microsoft Employee on at

    I'd first look in the Dynamics.set file to make sure you don't have any dictionary files named what the error is referencing, which I'd be surprised if you did.

    Also, if you have the dictionary files in a shared network directory and/or using an UNC path, try moving everything local, i.e.  C:\Program Files(x86)\Microsoft Dynamics\GP2018R2\Data\ and change the Dynamics.set file to point to these local files. Test launching Dynamics GP again to see if that resolves the error.

    If neither of the above help, next, try the following:

      1. On one of the machines with Dynamics GP seeing this error, have all users log out of the GP application.

      2. On this same machine, re-name the entire GP directory, from an example of C:\Program Files(x86)\Microsoft Dynamics\GP2018R2\ to C:\Program Files(x86)\Microsoft Dynamics\GP2018R2_OLD\

      3. In Control Panel > Programs > Programs and Features, right-click on the Microsoft Dynamics GP instance and click 'Change'. In the options window that opens, run the Repair process. The Repair process will re-create the entire GP directory renamed, i.e. C:\Program Files(x86)\Microsoft Dynamics\GP2018R2\, without any third-party products or customizations, nor any modified forms and reports.

      4. Log into Dynamics GP using this 'new' GP directory and see if we can re-create the 'Unable to open dictionary.....' error.

      --If the error doesn't show, then we'd want to add back the modified forms and reports dictionary files first, testing after those to see if the error returns. If it does return, then it is a matter of figuring out which dictionary is corrupted and needs to be fixed.

      --Then, add back any third party products or customizations, one-by-one, testing after each one, to see if the error comes back indicating there may be an issue with that product or customization.

    Let us know what you find out or if you have any questions.

    Thanks

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    14,137 Most Valuable Professional on at

    To me this looks very much like a corrupted Dynamics.set launch file.

    Regards

    David

  • Suggested answer
    Steve Hoffort Profile Picture
    97 on at

    This is what we think is the cause.

    I am thinking Fsecure is blocking some type of action that occurs when I post.   When I multitask with Brower windows open that that fsecure is locking down access to things.  I thought we had the banking controls shut off???  Something like that makes the most sense.

    This occurred after being logged in for many hours ... not the usual Unable to open dictionary error.

    I should have replied yesterday when we more or less figured it out

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 617

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 461 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 298 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans