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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / The source system prov...
Microsoft Dynamics AX (Archived)

The source system provider was unable to complete the request in MR CU15

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Posted on by Lifeisbelieveful 363

When I generate report in Management Reporter, It failed with The source system provider was unable to complete the request error message.

Below is the error log from Eventviewer.

select distinct dv.Id, dv.Name, dv.IsActive, dv.SourceKey, ac.TypicalBalance from Datamart.DimensionValue dv inner join (select distinct Dimension1Id dcdId from Datamart.DimensionCombination dc where dc.OrganizationId = 1) dc on dc.dcdId = dv.Id inner join Datamart.Account ac on dv.Id = ac.Id where dv.VersionEnd IS NULL and dv.Id not in(select DimensionValueId from Datamart.DimensionValueCriterion) and dv.DefinitionId = 1

Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

.Net SqlClient Data Provider

System.Data.SqlClient.SqlException

at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlDataReader.TryReadInternal(Boolean setTimeout, Boolean& more) at System.Data.SqlClient.SqlDataReader.Read() at Microsoft.Dynamics.Performance.Core.SqlCommandWrapper.RunCommand[TResult](Func`1 execute) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.SegmentMembersInUseCache.GetDimensionMembers() at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.DimensionRangeSupportCache`1.CacheData() at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.DimensionRangeSupportCache`1.FindCurrent(String name) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillDimensionFilterSet(Dictionary`2 dimensionFilterSet, GLSegmentCriteria accountCriteria) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillDimensionFilterSet(Dictionary`2 dimensionFilterSet, GLFilterCriteria filterCriteria, Boolean isAccountFilter) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.ValidateAccountFilters(IEnumerable`1 accountFilters, HashSet`1 allDimensions) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillScratchTempTable(Dictionary`2 balanceFilterCombinations, GLAccountFilterCollection accountFilters, GLBalanceFilterCollection balanceFilters, Int32 orderBySegment) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.BalanceRequestHandler.CreateReaders(GLProvider provider, SqlConnectionWrapper connection) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.GLProvider.HandleBalanceRequest(GLBalanceRequest request) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.GLSystemProvider.HandleRequest(GLBalanceRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemRequest.Handle[TRequest](SourceSystemProvider provider, TRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.SubmitRequest(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.HandleSubmit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.Submit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemConnection.UsingConnection(Action executor) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemConnection.Submit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.Reporting.DataProvider.Server.DirectLinkService.SubmitRequestDirect(SourceSystemConnection connection, GLRequest request) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ProviderLink.SubmitRequest(GLRequest request, ProviderConnection context) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ProviderLink.SubmitBalanceRequest(ProviderConnection context, GLBalanceRequest balanceRequest) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.GLLinkAdapter.RetrieveGLDataBatch(Int32 rowNumber) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.GLLinkAdapter.GetData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportUnitProcessor.RetrieveLinkData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportUnitProcessor.RetrieveData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportProcessor.RunAllUnitProcessors() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportProcessor.ProcessReport(Definition definition) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportGenerator.ProcessReport(Definition definition, Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportGenerator.Generate(Definition reportLayout, Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.EngineController.GenerateReport(Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.EngineController.Run(NativeReport repositoryReport, Definition definition) at Microsoft.Dynamics.Performance.Reporting.Scheduler.ReportRunner.RunReport(String reportDefinitionXml, Guid repositoryId, Guid generatedByPrincipalId) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.DimensionRangeSupportCache`1.CacheData() at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.DimensionRangeSupportCache`1.FindCurrent(String name) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillDimensionFilterSet(Dictionary`2 dimensionFilterSet, GLSegmentCriteria accountCriteria) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillDimensionFilterSet(Dictionary`2 dimensionFilterSet, GLFilterCriteria filterCriteria, Boolean isAccountFilter) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.ValidateAccountFilters(IEnumerable`1 accountFilters, HashSet`1 allDimensions) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.AccountFilterTransformer.FillScratchTempTable(Dictionary`2 balanceFilterCombinations, GLAccountFilterCollection accountFilters, GLBalanceFilterCollection balanceFilters, Int32 orderBySegment) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.Data.BalanceRequestHandler.CreateReaders(GLProvider provider, SqlConnectionWrapper connection) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.DataMart.GLProvider.HandleBalanceRequest(GLBalanceRequest request) at Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.GLSystemProvider.HandleRequest(GLBalanceRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemRequest.Handle[TRequest](SourceSystemProvider provider, TRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.SubmitRequest(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.HandleSubmit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemProvider.Submit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemConnection.UsingConnection(Action executor) at Microsoft.Dynamics.Performance.DataProvider.Core.SourceSystemConnection.Submit(SourceSystemRequest request) at Microsoft.Dynamics.Performance.Reporting.DataProvider.Server.DirectLinkService.SubmitRequestDirect(SourceSystemConnection connection, GLRequest request) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ProviderLink.SubmitRequest(GLRequest request, ProviderConnection context) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ProviderLink.SubmitBalanceRequest(ProviderConnection context, GLBalanceRequest balanceRequest) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.GLLinkAdapter.RetrieveGLDataBatch(Int32 rowNumber) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.GLLinkAdapter.GetData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportUnitProcessor.RetrieveLinkData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportUnitProcessor.RetrieveData() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportProcessor.RunAllUnitProcessors() at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportProcessor.ProcessReport(Definition definition) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportGenerator.ProcessReport(Definition definition, Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.ReportGenerator.Generate(Definition reportLayout, Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.EngineController.GenerateReport(Action`1 resultHandler) at Microsoft.Dynamics.Performance.Reporting.Engine.Server.EngineController.Run(NativeReport repositoryReport, Definition definition) at Microsoft.Dynamics.Performance.Reporting.Scheduler.ReportRunner.RunReport(String reportDefinitionXml, Guid repositoryId, Guid generatedByPrincipalId)

I already rebuilt data mart recently. please let me know how to solve this issue except rebuilding DM.

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  • Verified answer
    Lifeisbelieveful Profile Picture
    Lifeisbelieveful 363 on at
    RE: The source system provider was unable to complete the request in MR CU15

    I solved this issue by installing Hotfix3780433 and restarting Reporting server. The error might be a sql exception for high request. Thanks for your kind reply Ludwig.

  • Lifeisbelieveful Profile Picture
    Lifeisbelieveful 363 on at
    RE: The source system provider was unable to complete the request in MR CU15

    Thanks for your reply. I checked the MR reporting service is running and the connection is successful.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: The source system provider was unable to complete the request in MR CU15

    Hi,

    Are your MR reporting services up and running?

    If you are in the MR designer can you test the connection to the reporting server and see if the connection is successful?

    Best regards,

    Ludwig

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