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Supply chain | Supply Chain Management, Commerce
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Cloud POS Device issue

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Posted on by 131

Hi All,

There is an issue in my device setup, cloud pos url is empty as below. that is why device is not activating.

pastedimage1655282497985v1.png

where as when i created a device for Houston store this url populated automatically, so what will be the issue in my case.

pastedimage1655282598082v2.png

  • Verified answer
    Shafeeque P. Profile Picture
    6,509 Super User 2025 Season 1 on at
    RE: Cloud POS Device issue

    Make sure that the Retail channel profile attached to the store has valid Cloud POS URL configured. If both the screenshots are from the same environment, just use the same retail channel profile that is attached to HOUSTON store.

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