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Suggested answer

Custom entity and server side sync

Posted on by 15

Hi

I have a custom entity that I want to use as a "required attendee" when the users book a meeting in CRM. This custom entity has a email. What do I need to implement for the server side sync to add this meeting to the calender for the email found on the custom entity?

Kind regards,

Kim

  • Suggested answer
    RE: Custom entity and server side sync

    Hello ks1,

    I hope you are well and safe.

    Basically Server-side Sync (SSS) manages email messages and ACT (Appointments, Contacts, Tasks).

    docs.microsoft.com/.../set-up-server-side-synchronization-of-email-appointments-contacts-and-tasks

    AFAIK it is not possible to extend it.

    Regards,

  • erhan.keskin Profile Picture
    erhan.keskin 2,247 on at
    RE: Custom entity and server side sync

    Hi,

    May I ask if you have the custom entity with "sending e-mail" is enabled?

    If so, Is any appointment created with a record from that custom entity not showed in calendar?

    Regards,

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