Hi
I have a custom entity that I want to use as a "required attendee" when the users book a meeting in CRM. This custom entity has a email. What do I need to implement for the server side sync to add this meeting to the calender for the email found on the custom entity?
Kind regards,
Kim
Hello ks1,
I hope you are well and safe.
Basically Server-side Sync (SSS) manages email messages and ACT (Appointments, Contacts, Tasks).
docs.microsoft.com/.../set-up-server-side-synchronization-of-email-appointments-contacts-and-tasks
AFAIK it is not possible to extend it.
Regards,
Hi,
May I ask if you have the custom entity with "sending e-mail" is enabled?
If so, Is any appointment created with a record from that custom entity not showed in calendar?
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