Sales Orders Partially Paid Are Posting To GL And Not To Subledger

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Posted on by Community Member Microsoft Employee

I am trying to reconcile 2018 AR to the AR Trial Balance and see hundreds or sales transactions and deposits, which have posted to the AR account but not to the subledger. It appears that our customer service group uses one batch for the entire year and dumps all of these orders into a batch until they are fully paid. Is there a easy fix for this?

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Richard Wheeler 75,730 on at

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RE: Sales Orders Partially Paid Are Posting To GL And Not To Subledger

Please be more specific when it comes to the type of sales documents. Orders do not post only invoices and returns will post to the ledger. On the AR TB you will only see posted invoices and returns. If they are putting deposits on sales orders you will see these in the ledger. Putting everything into one batch is a very bad idea.