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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Exporting SmartList to...
Microsoft Dynamics GP (Archived)

Exporting SmartList to Excel generates strange characters instead of Arabic characters

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Posted on by Community Member

Hi every body ,

i'd like to know what is the best way to show Arabic letters in a correct way when exporting from smart list to Excel or word , as every time i get strange charters even when changing regional settings and many other workarounds  

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  • Almas Mahfooz Profile Picture
    Almas Mahfooz 11,009 User Group Leader on at

    Besides changing the regional setting what else you have done?

  • Community Member Profile Picture
    Community Member on at

    well , i'm using Windows 7.0 professional SP 1.0 ,  I've tried :

    - change the ODBC settings > uncheck ( perform translation for character data)

    - in the control panel > Region and language > administrative >   language for non-Unicode > the language is Arabic

    - in the  control panel > Region and language > key board and language > he default input language is Arabic .

    all these didn't work  

  • Community Member Profile Picture
    Community Member on at

    also when the user exporting the excel from smartlist , he press right ctrl + shift to switch the language

  • Verified answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 11,009 User Group Leader on at

    Check this link.

    www.experts-exchange.com/.../Exporting-arabic-data-to-Excel-from-MS-Dynamics-GP-result-in-unreadable-characters.html

  • Community Member Profile Picture
    Community Member on at

    I've seen this link before and tried everything with it , but i still have the same disappointing results , is there something i should change in the Excel it self ??

  • Verified answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 11,009 User Group Leader on at

    You mean you did all these below. Let me try it on my environment.

    The Solution for exporting arabic data through smartlist to excel is the following:

    1- Regional Settings should be in arabic

    2- In Advanced tab, language for non-unicode should be arabic.

    3- In ODBC setting for the GP Dynamics, uncheck "Perform translation for character data".

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    well , i just got it it's all with the control panel > region and language > setting the main language of the machine to (Arabic) , actually all others setting didn't make difference , it's just this one but i had to restart the GP for the changes to be applied which i didn't do :) .. any way many many thanks for your time an cooperation :)

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