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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / File Transfer Manager ...
Microsoft Dynamics GP (Archived)

File Transfer Manager does not start

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Posted on by Imad Kassoumah 3,235

Hi,

I'm trying to download GP2015 but unfortunately File Transfer Manager does not pop up or start.

I'm using IE 11. I changed the emulation to 7 and up but the download did not start.

I downloaded the latest version of FTM 5.0 (build 0032).

Any idea?

Best regards.

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  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Add this download page to trusted sites and follow the below link to enable the active x controls.

    www.manageengine.com/.../remote-control-enable-activex.html

    Hope this helps!!!

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    I have already did these settings but no success.

    Thanks.

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi Imad,

    Have you tried to download this on a different machine which has IE 8 OR 9.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Change you security level to Low as shown below in IE option window and try the same.

    6320.Untitled.png

    Note: After downloaded the file, revert back the security settings to old.

    Hope this helps!!!

  • Verified answer
    Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    I did the same but still the same problem.

    I changed the emulation thru the developer tools to emualte IE 7, 8, 9 and 10 but no hope.

  • Suggested answer
    Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Hi,

    I'm able to succeed thru Chrome with IE extension!!!!

    Thanks.

  • soma Profile Picture
    soma 24,410 on at

    Have you tried above my suggestion in IE?

  • Imad Kassoumah Profile Picture
    Imad Kassoumah 3,235 on at

    Yes I answerd your suggestion but it did not solve the problem.

    Chrome with IE extension solved the issue.

    Anyway, thanks a lot.

  • soma Profile Picture
    soma 24,410 on at

    Imad, thanks for the update.

    But, I was facing the same issue on one of my client PC and did the same (changed the security level to low) and it was resolved the issue.

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