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Microsoft Dynamics AX forum
Suggested answer

Synchronization between AX 2012 and Outlook 365

Posted on by 5


Since yesterday where Office 365 was updated, I can't synchronize between Outlook 365 and Dynamics AX 2012 R3 CU8.

I get the following error for AX: "Could not retrieve folder information from Microsoft Outlook."

I'm not sure it's the updates from Office ...

Any ideas?



  • Suggested answer
    Michael P. Profile Picture
    Michael P. 5 on at
    RE: Synchronization between AX 2012 and Outlook 365

    Restart solved the problem.

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