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Finance | Project Operations, Human Resources, ...
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Synchronization between AX 2012 and Outlook 365

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Posted on by 5

Hello

Since yesterday where Office 365 was updated, I can't synchronize between Outlook 365 and Dynamics AX 2012 R3 CU8.

I get the following error for AX: "Could not retrieve folder information from Microsoft Outlook."

I'm not sure it's the updates from Office ...

Any ideas?

Br

Michael

  • Suggested answer
    Michael P. Profile Picture
    5 on at
    RE: Synchronization between AX 2012 and Outlook 365

    Restart solved the problem.

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