web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / After Syncing For Offl...
Service | Customer Service, Contact Center, Fie...
Answered

After Syncing For Offline Access All Screens Are Blank

(0) ShareShare
ReportReport
Posted on by Jon F 57

I have enabled my user for offline access. I have done an initial sync to the mobile device but since the sync all the entity screens are blank. Anyone know what is going on here. I have attached screenshots of the offline screen and an example entity screen. If I don't use offline access the screens work fine. 

screen.jpgoffline.jpg

I have the same question (0)
  • Verified answer
    Jon F Profile Picture
    Jon F 57 on at

    Well it seems after deleting the app and signing in again a few times it magically started to work. Go Figure.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 49 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans