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Service | Customer Service, Contact Center, Fie...
Answered

After Syncing For Offline Access All Screens Are Blank

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Posted on by 57

I have enabled my user for offline access. I have done an initial sync to the mobile device but since the sync all the entity screens are blank. Anyone know what is going on here. I have attached screenshots of the offline screen and an example entity screen. If I don't use offline access the screens work fine. 

screen.jpgoffline.jpg

  • Verified answer
    Jon F Profile Picture
    57 on at

    Well it seems after deleting the app and signing in again a few times it magically started to work. Go Figure.

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