I have a tile that shows an expiration date of 6/2/23 and yet in insights I show some 600 emails were sent out TODAY 6/6. This is unacceptable. Is there a reason this would or could happen?
Hi D365marketing,
Any contact who enters an email tile after its expiration date has passed will pass through the tile without being sent the message.
https://learn.microsoft.com/en-us/dynamics365/marketing/email-expire
So I'd like to know if you are using the wait tile and if/then tile.
Maybe the contact has gone through the send email tile before the email expires, but a few days have passed while waiting for the condition.
Some tiles are timed from the trip start time you set, rather than from the tile time.
André Arnaud de Cal...
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