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Customer experience | Sales, Customer Insights,...
Answered

Missing functionality: unmapped form field type textfield

Posted on by 272

Before we had the possibility to have unmapped form fields of type text. But they are gone?

Anyone an idea why?

  • ElineB Profile Picture
    ElineB 272 on at
    RE: Missing functionality: unmapped form field type textfield

    Thanks Leah, that is working correct.

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Missing functionality: unmapped form field type textfield

    Hi ElineB,

    what does 'unmapped form fields' mean? 

    You want to create add one Form Field without having to map to contact/lead field?

    Why do you want to do this?

    Due to CRM will map each form submission to a contact/lead record(creation or update), 

    so it's necessary for user to map form field to existing field in contact/lead entity if the field is added to marketing form. 

    In fact, you can add it to the form and an alert message will appear, but it does not prevent go live the marketing form.

    pastedimage1666682072035v1.png

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