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Customer experience | Sales, Customer Insights,...
Answered

Missing functionality: unmapped form field type textfield

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Posted on by 286

Before we had the possibility to have unmapped form fields of type text. But they are gone?

Anyone an idea why?

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  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi ElineB,

    what does 'unmapped form fields' mean? 

    You want to create add one Form Field without having to map to contact/lead field?

    Why do you want to do this?

    Due to CRM will map each form submission to a contact/lead record(creation or update), 

    so it's necessary for user to map form field to existing field in contact/lead entity if the field is added to marketing form. 

    In fact, you can add it to the form and an alert message will appear, but it does not prevent go live the marketing form.

    pastedimage1666682072035v1.png

  • ElineB Profile Picture
    286 on at

    Thanks Leah, that is working correct.

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