Announcements
I am trying to go through the following process: https://help.salesforce.com/articleView?id=mc_mdc_setup.htm&type=5 but when trying to
Has anyone gone through this process. Please advise, thank you.
Hi Partner,
Thanks for your question.
Actually the "Salesforce Marketing Cloud Administration Role" is a security role in Salesforce, not in D365.
https://www.dummies.com/business/marketing/providing-access-salesforce-marketing-cloud-users/
https://horizontal.blog/2020/06/09/marketing-cloud-roles-part-1/
In D365, "System Administrator" is the highest level for security role, so it's enough. You should have the "Salesforce Marketing Cloud Administration" role in salesforce when you configure the marketing cloud in salesfoce.
Regards,
Leo
So if I am just setting this up for D365, do I need to do anything in Salesforce?
As the link you provided, you should do the list in salesforce first.
https://help.salesforce.com/articleView?id=mc_mdc_setup.htm&type=5
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Jump in, show your community spirit, and win prizes!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Subra 146
BillurSamdancioglu 85 Most Valuable Professional
Abhilash Warrier 84 Super User 2026 Season 1