web
You’re offline. This is a read only version of the page.
close
Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Display the "Conn...
Customer experience | Sales, Customer Insights,...
Answered

Display the "Connection" button on the subgrid of an inactive record

(0) ShareShare
ReportReport
Posted on by SH Dynamics 15

For "Connection" enabled entities, we can add "Connection" records through the "related" tab:

pastedimage1664296193383v2.png

If the record is inactive, then the "button" is hidden:

pastedimage1664296283637v3.png

This is by design and there are ways to display the button (at least for most of the entities) by following the Ribbon Workbench: 

Enable plus button for subgrids on disabled forms 

However for the Connection entity, I followed the steps and removed the “Mscrm.EntityFormIsEnabled” from Enable Rules for both buttons ("+" and "Connect") yet still can't display the "Connection" button for inactive record (see screenshot below):

pastedimage1664296765098v5.png

pastedimage1664296815750v6.png

Any advice would be highly appreciated!

I have the same question (0)
  • SH Dynamics Profile Picture
    SH Dynamics 15 on at
    RE: Display the "Connection" button on the subgrid of an inactive record

    Thank you Bipin Kumar!

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,981 Moderator on at
    RE: Display the "Connection" button on the subgrid of an inactive record

    Hi,

    You can always debug your ribbon button.

    d365demystified.com/.../

    This is very simple approach than removing Enable/Display rule.

  • Suggested answer
    SH Dynamics Profile Picture
    SH Dynamics 15 on at
    RE: Display the "Connection" button on the subgrid of an inactive record

    Thanks for your suggestion. I didn't try it but your approach should help narrow down the possible solutions. I ended up using a custom entity instead of using connection to manage the N:N since it's certain i can hide the button for custom entity.

  • Verified answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,100 Moderator on at
    RE: Display the "Connection" button on the subgrid of an inactive record

    Hi SH Dynamics,

    Remove enable rule and all display rules. Do not forget to take a backup. I think one of the enable rules or display rules is responsible for the purpose. Now you should be able to see the button. Add the rules one by one and find the rule responsible for the purpose.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans