web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Selected entity is rea...
Service | Customer Service, Contact Center, Fie...
Suggested answer

Selected entity is read only for the client in Mobile App.

(0) ShareShare
ReportReport
Posted on by Thota 25

in Timeline i am not able to see Email Activity in Android mobile app and from ribbon workbench also When I try to create a email in android mobile app, it is giving me Selected entity is read only for the client.

In security roles > Business Management > Privacy Related Privileges > Dynamics 365 for mobile option is in Organization level.

In Email entity settings > Enable for mobile checkbox is checked and Read-only in mobile is unchecked.


Could someone please help me on this.

Thanks,

I have the same question (0)
  • Suggested answer
    Justin Wilkinson Profile Picture
    Justin Wilkinson 1,338 on at
    RE: Selected entity is read only for the client in Mobile App.

    Hi Thota,

    Within Customise the system >Under Activity entity is Read only in mobile selected? 

    Hopefully the screenshot will be helpfu :

    pastedimage1578326234347v1.png

    Thanks

    Justin

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 48

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 44 Super User 2025 Season 2

#3
mk1329 Profile Picture

mk1329 16

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans