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Customer experience | Sales, Customer Insights,...
Answered

Trigger flow when item enters a specific queue

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So I'm trying to trigger a flow in power automate that only activates when an item is added to a specific queue.

The way I'm doing this is using the 'When a row is added, modified or deleted' trigger in the dataverse connector set to trigger when a row is added to the entity Queue Items filtered so that the 'queueid' is equal to a specific queueid. This fails with the message "Microsoft.OData.ODataException: Could not find a property named 'queueid' on type 'CallbackRegistration.queueitem'."

Not quite sure what's going on here, since the field queueid definitely exists in the queueitem entity. 

If anyone knows how to fix this or an alternative method of triggering my flow then please let me know. 

Screenshot of connector: 

pastedimage1645721108009v1.png

Full Error Details:

Exception parsing queueid eq '3c96d059-db6f-ec11-8943-00224842b5ba' submitted for attribute filterexpression of callback registration. Target entity: queueitem. Exception: Microsoft.OData.ODataException: Could not find a property named 'queueid' on type 'CallbackRegistration.queueitem'.
at Microsoft.OData.UriParser.EndPathBinder.GeneratePropertyAccessQueryForOpenType(EndPathToken endPathToken, SingleValueNode parentNode)
at Microsoft.OData.UriParser.EndPathBinder.BindEndPath(EndPathToken endPathToken)
at Microsoft.OData.UriParser.MetadataBinder.Bind(QueryToken token)
at Microsoft.OData.UriParser.BinaryOperatorBinder.GetOperandFromToken(BinaryOperatorKind operatorKind, QueryToken queryToken)
at Microsoft.OData.UriParser.BinaryOperatorBinder.BindBinaryOperator(BinaryOperatorToken binaryOperatorToken)
at Microsoft.OData.UriParser.MetadataBinder.Bind(QueryToken token)
at Microsoft.OData.UriParser.FilterBinder.BindFilter(QueryToken filter)
at Microsoft.OData.UriParser.ODataQueryOptionParser.ParseFilterImplementation(String filter, ODataUriParserConfiguration configuration, ODataPathInfo odataPathInfo)
at Microsoft.OData.UriParser.ODataQueryOptionParser.ParseFilter()
at System.Web.OData.Query.FilterQueryOption.get_FilterClause()
at Microsoft.Crm.ObjectModel.EdmModelEvaluator.EvaluateFilterExpression(String filterExpression, ODataQueryOptions queryOptions)
at Microsoft.Crm.ObjectModel.EdmModelEvaluator.EvaluateFilterExpression(String filterExpression)
at Microsoft.Crm.ObjectModel.CallbackRegistrationService.<>c.<.cctor>b__50_0(EdmModelEvaluator evaluator, String testValue)
at Microsoft.Crm.ObjectModel.CallbackRegistrationService.ValidateInputEntity(IBusinessEntity entity, ExecutionContext context, IFeatureDetailContainer featureDetailContainer)

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  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hello,

    Replace queueid in filter rows with _queueid_value

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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