Hi Team,
We noticed that a user who has entered an old journey and made into a compound segment,when enter's a new journey ends up receiving old journey touchpoints.
In both cases user enters the journey through webforms and these are separate webforms for each journeys.
Please help me or share thought what could be a reason for such a trigger in the old journey when user didn't do anything there except for the fact that the id was used in old journey's at some point of time.
Regards,
Harshad Chalke