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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Outlook 2016 support g...
Customer experience | Sales, Customer Insights,...
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Outlook 2016 support group mailbox - support queue item in CRM365

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Posted on by Mirja Stehrenberger 30

Is it possible with Outlook 2016, that Emails sent to a specific support mailbox/address will be available as Queue items in Dynamics 365 CRM?

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