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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Update (Patch) Contact...
Customer experience | Sales, Customer Insights,...
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Update (Patch) Contact using email address instead of contact id

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Posted on by RS-07051616-0
=eeWe have a use case where in we need to update a contact in Dynamics CRM using contact's email address instead of the contact id. Here is what the API documentation says:
 
PATCH [Organization URI]/api/data/v9.0/contacts(contactid)
 
 
Can we do as below:
PATCH [Organization URI]/api/data/v9.0/contacts?emailaddress1=name@yahoo.com
 
Any help would be appreciated.
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    Update (Patch) Contact using email address instead of contact id
    Hi,
     
    Please check below article to define alternate key for your table 
     
    https://learn.microsoft.com/en-us/power-apps/developer/data-platform/use-alternate-key-reference-record?tabs=webapi
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    Update (Patch) Contact using email address instead of contact id
    Hi,
     
    You can define alternate key as your Email address field and use below syntax to update contact by email address 
     
    PATCH [Organization Uri]/api/data/v9.2/example_records(example_key1=2)
     
    More details can be found on below link
     
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Update (Patch) Contact using email address instead of contact id
    Hi,
    Unfortunately, it is impossible.
    You must use the contactid, which is a GUID and is unique within that environment.
    So you need use it to find correct record to update it.
    More information:
     
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     
     

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