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My customer has the requirement to send an HTML email to customers which ideally would include 2 buttons to (dis)approve some offering. We would like to use the same type of hyperlinks under these buttons which are normally generated inside a customer voice survey, ie:
customervoice.microsoft.com/.../ResponsePage.aspx
My question is: is there known logic with which I can generate these links myself, when creating the email HTML?
You could create your own HTML and use the target link to open the survey by passing in the user answer as part of query string. Feel free to contact us at customervoice@microsoft.com for more information.
Hi Welly,
Thanks for taking the time to answer. I do not understand what you mean though. In my Power Automate flow, I only have a Customer Voice invitation link object that I can work with AFAIK, ie: ecv.microsoft.com/gTK3nNn95X
When I send a customer voice email to my client, then the generated link under an accept/deny button typically has the following structure:
customervoice.microsoft.com/Pages/ResponsePage.aspx?id=7YSwpaftIkKyfe8uNyn5QUs4H5vqR0BKpNodW-VbkxZUOFUzUE41MDhPU0E3M1M4RENOQTRaVkJKVC4u&vt=a5b084ed-eda7-4222-b27d-ef2e3729f941_45fe978f-a4b4-486d-aa7c-242f754a1239_637592784620000000_EUR_Hash_7xvoRNF1ib4WFBRKcncL70KL%2fEYZJH%2bYpG2l1dWkLwI%3d&questionId=r5bc257029e81411e90a1623461cde786&answer=Yes
As we can see, the URL contains an answer=Yes parameter. How will I be able in my Power Automate flow to construct this type of link especially with the ID URL parameter?
Janse -- you will need to create separate link for each option in the email. For example, if you have a question with 2 option (yes/No). Then the first option (Yes) needs to use ecv.microsoft.com/gTK3nNn95X?questionid=<guid>&answer=Yes. The second option (No) use ecv.microsoft.com/gTK3nNn95X?questionid=<guid>&answer=No.
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