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Customer experience | Sales, Customer Insights,...
Answered

Best way to send a marketing email only to initial members list

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Posted on by 286

Hi, 

What is the best way to send an email only to the initial contacts of a subscription list. Not to added contacts later than the starttime of the journey.

Is the best option to set the end-time two hours later or something like that? Is that affecting if the initial contact receiving an email? 

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  • Community Member Profile Picture
    on at

    You can use MAILCHIMP to send an email only to the initial contacts of a subscription list and no its not affect the initial contact receiving an email.

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi Eline,

    I think the best way to achieve it is to create a segment to filter out the contacts joining in a certain subscription list before a certain date (the starttime of the journey).

    pastedimage1638952473951v2.png

    The above segment allows to filter out the subscribers who subscribe by ticking the option in a marketing form.

    But if the contacts are added manually into the list, they cannot be filtered out.

  • ElineB Profile Picture
    286 on at

    Hi Nya,

    Thanks, that will work.

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