Segments: Relative dates and timezones in segment queries

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Posted on by Community Member_

Hi everyone,

Hoping someone can provide some guidance on my scenario below:

I am building out a segment query that includes the 'is Relative Date' criteria:

However, I'm noticing that this criteria only pulls the correct Contacts into this segment in the morning, but at noon it then includes contacts that technically shouldn't be included until midnight - because as of noon the Date field against their Contact record is still technically 49 days ago rather than 50.

I suspect this is a time zone thing... but does anyone know where I can go to update this so that it's an accurate reflection of my criteria?

Thanks

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Leah Ju Microsoft Employee on at

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Hi，

Try to set time zone in the personalization settings
mcrthomas 166 on at

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Another option that might work for you is adding two date filters. We've used something like this for segments involving opportunity dates. I can't say that I've watched for any changes at noon however.