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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Expense Report voucher...
Microsoft Dynamics AX (Archived)

Expense Report voucher not posting

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Posted on by Community Member

As per below screenshot, expense report is entered ,approved and process for payment. it is showing sub ledger journal but it is not showing in main accounts . we have implemented this module recently . in all other companies it is working fine.

TCL.jpgTCL1.jpg

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Naveed, Are you actually an employee with the respective user rights in the company where you have the posting problem? Do you have sufficient rights in this company to do the posting?

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Yes Ludwig. i am sysadmin,sec admin and system users.  further i have employee in all companies. in rest of the companies it is working fine.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Naveed,

    This sounds strange.

    Can you double check whether your workflow setup is identical in all of your comanies?

    Can you also check and compare your travel expense parameter setup whether something is different in the company you are currently working?

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Ludwig

    I counter checked parameters. they are same, workflow is organization-wide.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Naveed,

    The last thing that I could imagine is that there is a requirement for distributing your expense line. Can you check that in the lower part of your screen by selecting the distribute amounts button? If this does not help either you can only test why it works in the other companies by running and comparing this process in one of your companies where it works and in the company where is does not.

    All the best,

    Ludwig

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