web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Dynamics Marketing Customer Journey backend sending-process

(0) ShareShare
ReportReport
Posted on by 2

Hi!

I got a question regarding the customer journey.

Do you know how microsoft sends out an email to a defined segment once the journey is started (without any tile triggers).

What I mean is if there are 1000 contacts in my segment, does micosoft send the email out at once to all of these 1000 contacts after starting the journey? Or is microsoft proceeding the segments in "smaller" portions that are send out?

Thanks!

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Based on feedback from other users, a split-segment will be sent, but the exact logic is not explicitly stated.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 108 Super User 2025 Season 2

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans