Retail Module Discounts in Traditional Sales

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Posted on by Community Member Microsoft Employee

Hi All,

I have read up on different types of discounts in Retail module. I would like to ask if these discounts can be applied on traditional sales orders. We have been working with normal Trade Agreement discounts just fine. But now they require to add new deals for customers. Is it possible to use Retail module discounts in normal sales order creation?

The scenario that we need to achieve is as follows.

If the sales order contains three distinct items (from a specific group) the customer takes 2% discount on each item.

If the sales order contains five distinct items (from a specific group) the customer takes 4% discount on each item.

We want to handle these conditions using some system feature. We already have an alternative to customize the calculation and put a discount amount on each line through some code.

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zhiyi on at

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RE: Retail Module Discounts in Traditional Sales

Please take a look at call center if you want to use retail discounts for sales orders.

We have mix and match discounts, buy any of 3 items from a group, get 2% off. However, right now, it doesn't enforce distinct-ness, i.e. you can buy 3 of the same item.
Guy Terry 28,626 Super User 2024 Season 2 on at

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RE: Retail Module Discounts in Traditional Sales

Yes, you can use Retail discounts in sales orders, via 'Call center' functionality. Start here, and follow the links back to find all the posts I wrote on the topic.

guyterry.wordpress.com/.../setup-for-call-center-gets-a-little-bit-harder-with-cu9