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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Voice Survey ...
Customer experience | Sales, Customer Insights,...
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Customer Voice Survey Response Not coming in D365 CRM

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Posted on by Community member 2
Hello,
 
I have created a survey in Customer Voice and sent out invites. The survey as well as survey invites are reflected in CRM. However, responses aren’t coming.
Previously I was created 2 surveys. From those surveys responses are coming but if I create any new survey and submit response, that time response not coming into CRM.
 
Please advise how can I fix it.
  • WK-21051326-0 Profile Picture
    WK-21051326-0 4 on at
    Customer Voice Survey Response Not coming in D365 CRM
    Hi, did you ever find the resolution to this? I edited an existing customer voice survey and now the responses are not reflecting on the CRM. The surveys I had previously are still showing their responses on the CRM.

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