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how to stop auto price override on changing ship request date in sales order

Posted on by 75

I have entered price manually for a sales order.

then if i am changing ship request date, it is changing price to default value.

is there any setup to stop this.

thanks in advance.

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  • Hendo Profile Picture
    Hendo 582 on at
    RE: how to stop auto price override on changing ship request date in sales order

    Hi. We have the same issue.  How were you able to resolve this? Cheers.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: how to stop auto price override on changing ship request date in sales order

    Any update about this issue? I face the same

  • M Westwood Profile Picture
    M Westwood 485 on at
    RE: how to stop auto price override on changing ship request date in sales order

    Hi Melvin,

    Unfortunately I am unable to replicate the issue you have.

    It may be best to get a developer to investigate the code to see what is causing these fields to be un-editable for you.

  • RE: how to stop auto price override on changing ship request date in sales order

    Hi Matthew, is there any additional parameter to ENABLE this radio buttons of "UPDATE PRICES AND DISCOUNTS ENTERED MANUALLY OR BY EXTERNAL DOCUMENT", the screen you mentioned displays, but the options are DISABLE, do you know why?

    3857.2.jpg

    This is my configuration

    3857.2.jpg

    8551.3.jpg

    Thanks

  • Verified answer
    M Westwood Profile Picture
    M Westwood 485 on at
    RE: how to stop auto price override on changing ship request date in sales order

    Hi Akshay,

    Navigate to Accounts Receivable > Setup > Accounts Receivable Parameters > Updates

    Click on "Update order lines" to open the "update order lines" form.

    In here you can set what happens to order lines when certain information is changes on the order header (Note that if you were to change your delivery dates on the order lines the prices would not update).

    If you have settings to prompt you will get the following screen:

    Update-order-lines-prompt.PNG

    You will have to tick the "Update ship and receipt dates" to take dates from the header and apply it to the lines.

    You also have the option to Update prices and discounts: Update all, Keep all or Evaluate each line.

  • reachnaidu Profile Picture
    reachnaidu 890 on at
    RE: how to stop auto price override on changing ship request date in sales order

    were you not able to override the price after you change the ship requested date ?

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