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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Universal Resource Sch...
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Universal Resource Scheduling Search API

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Posted on by Vamsi Patibandla 25

We have two requirements from client.

1. Do we have any OOB way to get the list of available slot for a given day for given skills which we would like to pass it to third party e-commerce site.

2. Is there any way where I can embed schedule board in third party web site or portal?

I have found below links, but do we have anything extra except these links like  because this API gives slots for all resources with the status. But we need something like only time slots available for given day. For example if i select todays date then the result sould be like 10AM -  11AM, 11AM - 12PM, 12PM - 1PM etc.

https://cloudblogs.microsoft.com/dynamics365/it/2019/07/15/how-to-use-resource-schedulings-search-resource-availability-api/

https://cloudblogs.microsoft.com/dynamics365/it/2019/05/21/retrieve-resource-availability-with-universal-resource-scheduling-api/

If there is no such facility available then we will write our own code. I just want to check with the community before implementing our own custom code.

  • Suggested answer
    Vamsi Patibandla Profile Picture
    Vamsi Patibandla 25 on at
    RE: Universal Resource Scheduling Search API

    Thank you very much for your time and help.

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: Universal Resource Scheduling Search API

    Unfortunately I don't. I would try to construct this by looking at the schema names. As I said - try and error, but worth testing.

  • Vamsi Patibandla Profile Picture
    Vamsi Patibandla 25 on at
    RE: Universal Resource Scheduling Search API

    Thank you Alexander. Do you have any working sample which will help me to add Fulfillment Preference?

  • Suggested answer
    ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: Universal Resource Scheduling Search API

    1. There is no out of the box way that suits straight to your requirement.

    2. You cannot publish the schedule board from dynamics to third party site out of the box way. This can be done via API call only and the schedule board as a web conteol you have to develop your own.

    You can use the sample code given and filter the results in response.

  • Verified answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Universal Resource Scheduling Search API

    Re #1: Before creating a custom solution I would use the sample code from the blog post and try to add the "Fulfillment Preference" parameter (even though it's not documented). This should give you exactly what you asked for.

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