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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Can't display reso...
Service | Customer Service, Contact Center, Fie...
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Can't display resources from a requirement group in the new schedule board

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Posted on by Nicolas Jaminon 20

Hi all,

Could someone please tell me how can I see my requirement groups in the new schedule board ? They display on the old one.

All the filters are the same, this is the same work order... I can't understand what's wrong.

Old :

Image-25.png

New :

pastedimage1638544267899v2.png

Could you please help me ? I don't found some similar topics on the forums..

Thank you,

I have the same question (0)
  • Nicolas Jaminon Profile Picture
    Nicolas Jaminon 20 on at
    RE: Can't display resources from a requirement group in the new schedule board

    In the meantime, I found a solution:

    pastedimage1639121700984v1.png

    • If you select the "Gantt" view, you have to choose "Daily", "Weekly" or "Monthly"
    • If you want to select the "Hourly" view, you have to choose the "List" view

    I don't understand why the combination "Hourly" - "Gantt" doesn't work with requirement group. I think the problem is the same in the old schedule board.

  • Community Member Profile Picture
    Community Member on at
    RE: Can't display resources from a requirement group in the new schedule board

    I have the same problem since last week. I created two support tickets, but nobody understand the problem...

    Can anyone answer?

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