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Finance | Project Operations, Human Resources, ...
Suggested Answer

Configuring Workflow to assign Project Managers Expense Reports for Approval

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Posted on by 14

How can I configure the expense management workflow to send expense reports coded to a project over a certain dollar value to the Project manager assigned on the project header.

Currently, we have this set up but the workflow is failing:

pastedimage1638390576913v1.png

Stopped (error): X++ Exception: This workflow cannot continue processing because no users were retrieved for the current workflow step. Contact your system administrator.
at SysWorkflowServiceProvider-resolveParticipant
SysWorkflowQueue-resume

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  • Suggested answer
    MarkB45 Profile Picture
    755 on at

    Hi Ekillam,

    The workflows in F&O use the Project Manager field from the PMA module, so it will be looking at F&O table ProjTable.WorkerRespobsible. This field will have been populated through dual-write from the CE Project record:

    pastedimage1638961176558v2.png

    If this field is not populated with a system user that has a worker resource associated to it in F&O then the workflow cannot retrieve the user. This is because the Project Manager field reference is the worker record but the workflows get assigned to a user so the 2 records need to be linked.

    Sys Admin -> Users ->  Person

    pastedimage1638960963463v1.png

    Hope that helps!!

    KR

    Mark

  • ekillam Profile Picture
    14 on at

    Hi Mark,

    Thank you for the response. 

    Even if we have a Project manager specified on the project with the above configuration we are still getting that same workflow error. 

    pastedimage1639678447673v1.png

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