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ReportHello, I am new to dynamics and power apps.
Users are encountering an issue where appointment invitations are sent to customers inadvertently when using the /set regarding/ button in the dynamics app for outlook. Appointments should be able to be tracked to an account in dynamics crm. Most accounts do not have emails directly tied to them, this should be managed through contacts.
The desired functionality is that users only manually fill in the required or optional attendees for an appointment. However, when using /set regarding/, it sets the regarded account as both /regarded/ and a /required attendee/ and thus sends the account's email address an email for the appointment. I would like to stop the required attendees from being filled in with the account automatically.
How do I do this?
What I've gathered so far is that the /set regarding/ button automatically fills in the appointment form in CRM, then the email is actually sent out from CRM. Does this mean it is possible to use an onsave web resource on the main appointment form to clear the /required attendees/ from any entities that are accounts before the appointment invitations are sent? Or how would I go about making sure that the regarded account does not get set as a required attendee?
Thank you!
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