Hi,
We have set up a queue in CRM which is used by our Customer support to address customer queries , they also covert Incoming emails in this queue to Cases and work on them .
example: Queue name - ABC with email address XYZ@exmaple.com is setp up in CRM
Now our Security team wants to change the password of email address XYZ@exmaple.com to a more stronger one , after the password change is done - is there any change needs to be done in CRM for the queue or the queue will work normally after password change and without any action?
Please let me know your thoughts.
Thanks,
Abhi