I have a use case that a survey gets send to a client via power automate, there is specific questions that will redirect to various other chained surveys based on their responses.
The problem I have is relating and updating these responses from the chained surveys back to the client in CDS.
I cannot find a way to pipe variables or relate the chained surveys back to the original invitation or client record. Any suggestions?
Hi,
Has anyone found any solution to this? I am also facing similar problem
There is no workaround per se. However, if you use D365 Marketing with CV, the Marketing app maintains the parentage through the CJ (Customer Journey).
Anyone found any workaround to link parent survey with chained survey to identify child chained survey is related to which parent response.
Thats a pity, it could have been a nice solution. The Power Automate solution was what I had in mind as a work around...but not quite as elegant as it could be!!!
Unfortunately, didn't find a resolution to my particular problem. Work around was sending a personalised email via power automate with the links to the separate surveys, couldn't link them via variables.
Hey Warran, did you ever get to a resolution on this? I'm trying to deal with a similar situation and would be interested in how you got on.
Thanks, Simon
Thanks Arjun, I have sent an email through.
Hi Warren,
Can you drop an email at customervoice@microsoft.com with the details so that we can review and help assist with your chained survey scenario ?
Thanks,
Arjun
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