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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Deferral income postin...
Microsoft Dynamics NAV (Archived)

Deferral income posting when Salesperson code is changed in customer card but not changed in posted sales invoice or sales order

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Posted on by Mitr 192

Hello Experts, Please help me.

I have below situation for deferral posting:

For sales order with Deferred income setting, say 12months. Before a defer income needed to post, there is salesperson code changed in Customer (not equal to the one in sales order & post sales invoice),

0216.1.jpg

customer.jpg

System disallow to post and require to use the original salesperson code in sales order,

deferral.jpg

what we expect to use the new salesperson code in Customers instead of the one in sales order in case there is salesperson change.

when I debug I reach here, FReddy is the new one:

8308.Capture.JPG

Please help me.

Thans a lot in advance

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I have the same question (0)
  • ManishS Profile Picture
    ManishS 86 on at

    The error is related to dimension.

    Its not related to the sales person, have you defined salesperson as dimension on customer master.

  • Mitr Profile Picture
    Mitr 192 on at

    Hi Manish,

    Thanks for response.

    Yes sales person as dimension is already set in customer master.

    It is chcking the dimension set entry for sales order & sales invoice which have sales person as ANGELLI defined there.

    But in customer master the user have now changed the sales person from ANGELLI to FREDDY WONG & that dimension check is causing the issue.

    Any idea

  • ManishS Profile Picture
    ManishS 86 on at

    Are you applying the document.

  • Verified answer
    Mitr Profile Picture
    Mitr 192 on at

    This is fixed as the issue was difference in salesperson in customer I.e AMIT K and in dimension set entry sales person code was AMITK.

    Thanks

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