Issues in transfer order

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Posted on by Community Member Microsoft Employee

I just conducted a transfer order from location A to location B. Due to the shipment is serialized stock, i added all SN in the line. The first step went smoothly and finished the shipment. However, NAV keep telling me that i can't receive the shipment due to there is no SN for receive.

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I am 100% sure that i did input SN for transfer order otherwise i can't even conduct the 1st step. i tried to add SN in the "line/item tracking lines/receipt", however, NAV tells me that i can't input any SN in that area

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Does anyone know how i can fix this problem? All these stock are stuck in middle of "INTRANSIT"

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Miguel Llorca User Group Leader on at

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RE: Issues in transfer order

With CU5 (at least) I cannot reproduce the error, so I think that this bug has been fixed... I'll check the Application hotfixes log in order to know the specific CU.

Anyway... if you are going to upgrade I recommend you to apply the latest CU.

Good luck!!
Community Member Microsoft Employee on at

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RE: Issues in transfer order

It did not even start posting when i click "cancel". The normal procedure is usually i click "post" and then "OK", it will post the post. I clicked "post and print" and i noticed i was wrong immediately. I clicked cancel in order to pick the correct button. I should not affect my data as the post not even start yet. Sadly, it looks like it did affect the SN which i uploaded.

Meanwhile, i can't manage to upload the SN again in receive line as well.

Hope i explain my case clearly to you.
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Suresh Kulla 43,745 on at

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RE: Issues in transfer order

Alex,

So you clicked cancel after Post + Print and then Post caused this issue correct ? When did you click cancel while it is posting ?
Community Member Microsoft Employee on at

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RE: Issues in transfer order

Hi Suresh

I did over 20 times of transfer order which related to SN everyday. These are only two times which this issue occurred. I clicked "posted and print" accidentally in both of those transfer orders and that why i think it could be a trigger. I clicked "cancel" and try to click "post", NAV tells me that i need to put SN in these stocks.

I can do another test if you want to confirm that is the case.

Regards

Alex
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Suresh Kulla 43,745 on at

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RE: Issues in transfer order

Alex,

Thank you i was just checking if there is a bug but i did not find anything related in application hotfixes, the post and Post + Print both execute same code the only difference is the Post + Print at the end will print the report, so i don't believe that will cause an issue.

Is this is the first time you are doing a transfer for serialized/lot items ?

In the meantime if you have a test database try to do some transfer orders and verify if can duplicate the issue.
Community Member Microsoft Employee on at

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RE: Issues in transfer order

Hi Suresh

My build should be NAV 8.0, DEN80.02.02 8.0.37874.0

Is that what you after?

Meanwhile, i find out the trigger for this issue: i accidentally clicked "post and print" when i try to post the receive. i noticed that i clicked the wrong button and then i click cancel. It seems like this button waved all my SN in receive and that's why NAV keeping ask for SN which i input them previously already.

Do you think it could be some kind of program error?
Suresh Kulla 43,745 on at

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RE: Issues in transfer order

Alex,

Can you let us know what is the build you are on ?
Community Member Microsoft Employee on at

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RE: Issues in transfer order

Here is the currently situation.

I can't transfer those stocks in "intransit" location. I can't do any reclassification journal about it as "intransit" location only available in transfer orders. All those stock are stuck in the middle of "intransit" and can go no where.

I tried to post the receive but nav keep telling me that SN needed.

There is just no way to input any SN under line for receipt. Here is the screen shout for that page.
Community Member Microsoft Employee on at

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RE: Issues in transfer order

Hi, i did not get any line even if put some qty on qty(base).
Miguel Llorca User Group Leader on at

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RE: Issues in transfer order

If you put some Quantity (base) and click on "Serial No."... did you got any line?