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Service | Customer Service, Contact Center, Fie...
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Moving apps from Default Enviroment to Production

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We have all our Power apps forms sitting in the DEfault environment ( they are all live). The issue was that we could not apply a pay-as-you-go license to create a billing policy for Power apps because it requires only a production or sandbox environment. to create a billing policy, apply pay-as-you-go. ( we have this license for premium connector apps)  We plan to move all live apps from default to the Production environment. We have some apps with SQL connectors; I test to see if I can create a package from the solution, export it, and then import it.  I created a Production environment and then imported the package solution.  The apps are there, but when I launch the app, I receive grayed-out connection error for Office365, SharePoint, and Bing maps.  ( this is the prompt window where it asked permission to allow accessing those applications) this is the standard screen when you open your power apps form.  The issue is the "Allow" button is grayed out.  I am a Power Platform admin and user admin in office365.  ( also SharePoint admin)  can someone tell me why I cannot click on allow - it's grayed out?  

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey!

    According to powerapps.microsoft.com/.../  there's a table at the bottom that states what's supported and what is not supported.  Connections (either basic or premium) are not supported when exporting/importing.  YOu need to manually re-create the connection with the appropriate credentials.

    regards

  • Suggested answer
    KK-365 Profile Picture
    1,010 on at

    In case of Import/Export of the solution file, as per standard the connections do not transfer.

    While importing, you will have to build the connections in new environment manually.

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