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2Hi All,
I've been searching this forum and doing significant Googling but I can't seem to find out an update of how to retrieve the Customer Service Calendar that is linked to a case's SLA. There were some answers floating around and the most common one is by getting the businesshoursid from the sla entity. However, it seems I cannot find this attribute and the VS debugger throws a Null Reference Exception.
Can anybody help to point out what I'm doing wrong? Other suggestions and alternative approaches are also welcome and much appreciated.
Below is the exception I encountered:
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