Business Central - D365 Sales Item sync error

(0) Share

Report

Posted on by Timussch

- Sync unit of measure : OK

- Sync item (NAV to D365 Sales) : FAILED 'ProductPriceLevel' entity doesn't contain attribute with Name = 'statecode' and NameMapping = 'Platform'. MetadataCacheDetails: ProviderType=

Plz advice

Categories:

I have the same question (0)

All responses (14)

Answers (0)

Suggested answer

ikoletic 2,202 on at

Like (0)

Report

Hi Timussch

As I wrote in this commuity post, when PSA solution is installed, it breaks integration between BC and D365 Sales.

From error description you posted here, I assume you have PSA installed.

We are currently aware of this problem and it is on our backlog.

Was this reply helpful? Yes No
Timussch on at

Like (0)

Report

Thx for your feedback. Opened support ticket today. Want it on top of your backlog ;-)

Was this reply helpful? Yes No
ikoletic 2,202 on at

Like (0)

Report

:-) will do my best. Conversations like this definitely help justifying priority moving up.

Thanks

Was this reply helpful? Yes No
Timussch on at

Like (0)

Report

The "funny" thing is: the product can be found in MSD. It is in "concept" state... It is bound to the correct units. Can't be hard to close the gap. Gimme the source and I'll fix it for ya ;-)

Was this reply helpful? Yes No
ikoletic 2,202 on at

Like (0)

Report

Thanks for offering to help.

Yep your right quick fix could do this, but making it work for D365 Sales only and then for D365 when it has PSA or other solutions installed and onprem versions of CRM is complete different story :-)

Was this reply helpful? Yes No
Timussch on at

Like (0)

Report

Onprem? What is that? Is it related to punch cards? Btw: PSA only in online available... Gonna test some further, keep you posted (on forum & through partner support ;-))

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Ivan

This comes as a huge surprise. Nowhere it was mentioned when we purchased license for BC nor Dynamics 365 that sync won't work if PSA is installed.

Could you please advised. also, is there any workaround we can implement until this gets resolved?

Regards

Decio

Was this reply helpful? Yes No
ikoletic 2,202 on at

Like (0)

Report

Hi Decio

Please see important note on the help topic page:

docs.microsoft.com/.../marketing-integrate-dynamicscrm

Only removing PSA is workaround for now.

Was this reply helpful? Yes No
Timussch on at

Like (0)

Report

Thx for the update on the doc Ivan. The effort on increasing document quality is (much) appreciated. However, a solution/fix for this would be better.

Working on a solution with my inner circle. Supporting multi-company CE/BC scenario's, supporting ALL MSDCE solutions, and being configurable without coding ;-).

Was this reply helpful? Yes No
Timussch on at

Like (0)

Report

By the way: removing PSA is almost impossible in versions since 8.2. Kinda messed up on solution dependencies.

Was this reply helpful? Yes No