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Hi,
Submitted a change request for purchaser order ID #xxxx to reduce the deliver remainder. This should have reduced the encumbrance from $2,500 to $1,500. The PO has been approved and confirmed; however, the encumbrance amount did not update to $1,500.
Can you please help with the item above?
Thank you,
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Hey, good to hear that you got this fixed. If there is nothing else left open then please verify the answers to get this thread closed. Many thanks, Ludwig
Hi,
The last fix that I saw was released for CU12. So, your system should actually have that and work fine.
Can you replicate this issue in a different environment?
If you can, you should either get a developer involved if it is urgent or contact the MS support if you have a bit more time.
Best regards,
Ludwig
Hi Nuxavia,
You can identify your system version by clicking on the ? symbol in system and by selecting "About Dynamics..."
The available hotfixes can be identified through the following link (requires login)
Best regards,
Ludwig
Hello Nuxavia,
What AX2012 version do you deploy.
If you run an older one then please check LCS for available hotfixes first, as this issue might be related to an old bug.
Many thanks and best regards,
Ludwig
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