Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Purchasing additional marketing contacts - which tier?

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Hello,

we would like to purchase additional contacts for our Dynamics365 Marketing solution but it's not clear how we should estimate the total cost. We are interested in purchasing between 200k - 250k additional marketing contacts. Should we simply purchase 5 packs with 50k contacts from Tier 4 (5 x 740$) or should we buy 50k from Tier 1 to Tier 4 and the price is getting lower for each additional pack of 50k contacts? 

I think such information is lacking in your licensing guide.. 

screen.png

  • Suggested answer
    RE: Purchasing additional marketing contacts - which tier?

    Hi SiiAda, please feel free to contact me directly (habibh@microsoft.com) and I can put you in contact with our pricing/licensing team who can work with you to come up with the best pricing combination.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Purchasing additional marketing contacts - which tier?

    Hi,

    I think you should purchase 5 packs with 50k contacts from Tier 4 (5 x 740$) .

    First, the price of the Tier 4 is lower than that of the first three Tiers.

    Second, I noticed that Tier 3 buys at least 2 packs, and Tier 4 buys at least 5 packs. It is difficult for you to buy 50k from Tier 1 to Tier 4.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,969 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,842 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans