web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Purchasing additional marketing contacts - which tier?

(0) ShareShare
ReportReport
Posted on by

Hello,

we would like to purchase additional contacts for our Dynamics365 Marketing solution but it's not clear how we should estimate the total cost. We are interested in purchasing between 200k - 250k additional marketing contacts. Should we simply purchase 5 packs with 50k contacts from Tier 4 (5 x 740$) or should we buy 50k from Tier 1 to Tier 4 and the price is getting lower for each additional pack of 50k contacts? 

I think such information is lacking in your licensing guide.. 

screen.png

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi,

    I think you should purchase 5 packs with 50k contacts from Tier 4 (5 x 740$) .

    First, the price of the Tier 4 is lower than that of the first three Tiers.

    Second, I noticed that Tier 3 buys at least 2 packs, and Tier 4 buys at least 5 packs. It is difficult for you to buy 50k from Tier 1 to Tier 4.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Suggested answer
    Habib Heydarian Profile Picture
    Microsoft Employee on at

    Hi SiiAda, please feel free to contact me directly (habibh@microsoft.com) and I can put you in contact with our pricing/licensing team who can work with you to come up with the best pricing combination.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 142 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
11manish Profile Picture

11manish 119

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans