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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Links are removed from...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Links are removed from images in HTML editor

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Posted on by Jonas Velling 142

Hi All,

We have recently experinced that links set on an image in the properties of the e-mail editor, are getting removed or not applied at all.

Does anyone else have the same experience? We have encountered this issue on 2 seperate customers and we would like to know if anyone knows a fix? I have been unable to find it under Dynamics 365 marketing Known Issues log. 

I believe that the fix could be to add the link manually in the HTML.

Thanks in advance!

Screenshot_5F00_8.png

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Partner,

    Currently this is known issue and will fixed in upcoming release version of CRM

  • Jonas Velling Profile Picture
    Jonas Velling 142 on at

    Hi Akash,

    Do you have any idea when the next release will be available? And is the current solution to edit the HTML manually?

    Thanks in advance.

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Partner,

    We do not have the ETA however this will be fixed in one of the release patch which gets deployed in Online environment on weekends.

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