Announcements
Dear all
we hide the standard lcw chat button usining the parameter data-hide-chat-button="true" and replace it with another custom.
We need to hide the custom button, as the standard does, depending on the operating hours set in the chat widget.
How can I do? Are there web services to call to get the opening status?
Thanks
Hi partner,
So you have set custom chat widget as following link?
Customize live chat widgets for mobile apps | Microsoft Docs
Regards,
Leah Ju
We didn't realize a mobile app, but simply use the standard widget code snippet into a web site.
<script id="Microsoft_Omnichannel_LCWidget" src="<valid-src>" data-app-id="<valid-app-id>" data-org-id="<valid-org-id>" data-org-url="<valid-org-url>" data-hide-chat-button="true"></script>
Then we use window.addEventListener to manage the event available from SDK (lcw:ready, lcw:error, ...) but we don't know how to hide our custom button depending on the operating hours
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Syed Aqib Raza 25
Daniyal Khaleel 23 Most Valuable Professional
Ayesha Wajahat 16
