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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error while opening EP...
Microsoft Dynamics AX (Archived)

Error while opening EP Home page

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Posted on by kvnkk 800

HI,

When I am trying to open EP home page getting below error. Can any one suggest me that  how to trouble shoot the issue.

*********************************

Message: An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.

Source: Microsoft.Dynamics.Framework.Portal

Exception details:

FieldGroup AutoIdentification does not exist

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxBoundFieldGroup.get_FieldGroupMetadata()
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxBoundFieldGroup.FlattenAllBoundFieldGroups(DataControlFieldCollection fields)
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxGroup.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.AxUnifiedWorkListWebPart.GeneratePreviewContent(UnifiedWorkListElementType type)
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.AxUnifiedWorkListWebPart.CreateContextMenu()
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.AxUnifiedWorkListWebPart.GridView_PreRender(Object sender, EventArgs e)
at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxBaseGridView.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

****************************

Tried below ways :- 

- Deployed the website 

- IIS reset

- Compiled all the web parts

- AOS Restart.

But no luck.

Regards,

KVNKK

*This post is locked for comments

  • Suggested answer
    Hassan_rulz Profile Picture
    Hassan_rulz 3,801 on at
    RE: Error while opening EP Home page

    Please mark the answer as verified.

  • Verified answer
    kvnkk Profile Picture
    kvnkk 800 on at
    RE: Error while opening EP Home page

    Hi,

    Finally I am able to track the issue by debugging the class: - EPUnifiedWorkList.

    Issue with work Items (alerts) on home page, WorkList WebControl unable to load the work items (alerts).

    I just removed the work Items (Alerts) which are caused for the issue.

    Thanks for support.

    Regards,

    KVNKK

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Error while opening EP Home page

    Hi Magic1949,

    No I have not done that setup and have re-checking all the customized table . thx.

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Error while opening EP Home page

    HI magic1949,

    I will validate as per your suggestion thx.

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Error while opening EP Home page

    No error's .. I am able to access other modules with  URL but not home page.

  • Verified answer
    guk1964 Profile Picture
    guk1964 10,877 on at
    RE: Error while opening EP Home page

    The error message says " Message: An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.

    Have you done that?

    "Exception details: FieldGroup AutoIdentification does not exist" - that  seems to be a clue. See this link and the related pages docs.microsoft.com/.../defining-field-groups

    To understand more about auto identification see this post avantiico.com/.../key-benefits-of-replacement-and-surrogate-keys

  • Suggested answer
    BorisD Profile Picture
    BorisD 2,826 on at
    RE: Error while opening EP Home page

    Hello kvnkk,

    Are you getting any errors in your Full CIL? If yes, I would recommended doing a Full Compile, resolve errors in your compile.

    Run a full compile again to make sure there are no errors, Run a Full CIL, make sure no errors.

    This should be done in a non-Prod environment and then modelstore moved to PROD.

    Hope this helps!

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