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Hi Team,
I am facing an issue with my AX 2012 R3 - India localisation while creating a transfer order (with GST calculation).
The Shipment vouchers are correct, but receipt vouchers does go wrong, the GST amount should hit the interim transit a/c rather it gets deducted from the receipt a/c. Here's the sample for your reference.
checked the posting profile for Inventory posting / Transfer orders, everything seems be okay. This issue din't exist earlier (6 months back), guess this is due to an update.
I did see a link with similar issue, but no responses, hence started a new thread. community.dynamics.com/.../gst-not-reflecting-in-interim-transist-posting-type-in-stock-transfer-voucher
Request your suggestions.
Hi Praveen,
Can you please confirm if you got a chance to log a service request on this? Can you please share if you have logged
Hi Ludwig,
Thanks for quick response.
1. For the data that was posted wrong, we have made manual corrections passing journal entries to correct account. (calculated all shipments / receipts that have wrong posting and adjusted it through journal).
2. Shall raise a ticket with MS for support on the issue.
Taxes should get posted to Interim Transit a/c but in this case it's getting posted to Receipt a/c.
Shall keep you posted on the response I receive from MS.
Hi Praveen,
Thanks for the confirmation.
Then you basically have two issues.
1. Get this problem fixed
2. Correct the data that have incorrectly been posted.
For No 1, I would recommend that you open an urgent support ticket with MS so that they can have a look at the issue and identify what might have been wrong. Might be a bug.
For No 2, here you have to see how you can possibly record manual corrections to get the GST right. I am not an expert in your local taxes. Probably also try to get MS or a local GST tax expert involved for those corrections.
Best regards,
Ludwig
Yes Ludiwig, the issue exists from couple of month now.
I see.
So the issue exists already for a couple of months, right?
Hello Ludwig,
Thanks, I did look into the LCS link for bug fixes by MS, dint find one that answers my issue. Customer wasn't;t aware of this for almost 4-5 months now, they did report when audit was done on system. Incorrect vouchers are passed during transfer receipts - not matching with shipment vouchers.
Hello Praveen,
Added some tags to make community members identifying your issue faster and easier.
Because you mentioned that things worked fine before, a possible reason might be a bug that came into your system with the update made.
Have you already checked LCS (please see the following link) to ensure that this is know a known bug for which a hotifx has been provided by MS?
Best regards,
Ludwig
Link LCS: fix.lcs.dynamics.com/.../Results
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