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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Design option lost in...
Small and medium business | Business Central, N...
Suggested answer

Design option lost in Sandbox BC

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Posted on by XRY29 15

Hi

I was trying to design Business central Sandbox, but even when my user has D365 EXTENSION MGT permission assigned; I still don´t have the option, 

BC version 

Version: US Business Central 19.5 (Platform 19.0.36528.38326 + Application 19.5.36567.36634)

pastedimage1649455766077v2.png

pastedimage1649455786445v3.png

Do you know if something was changed on Sandbox?

Thanks 

  • XRY29 Profile Picture
    XRY29 15 on at
    RE: Design option lost in Sandbox BC

    Hi

    I left only the super permission but I don´t have the design option, I tried also with the Extension MGT permission but it does not work.

    pastedimage1660007025584v1.png

    pastedimage1660007152560v2.png

    thanks

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 85,918 Super User 2025 Season 1 on at
    RE: Design option lost in Sandbox BC

    Hi, I tested it and also encountered this problem. Super users can design, but for normal users (with D365 EXTENSION MGT) cannot.

    Super:

    pastedimage1649637843620v2.png

    Normal User:

    pastedimage1649637872398v3.png

    When I add Super permission to the user, Design can be seen.

    pastedimage1649638053220v4.png

    Finally I found the reason, D365 EXTENSION MGT has been deprecated. We have to use new permission set, EXTEN. MGT. - ADMIN. But in D365 EXTENSION MGT group, Microsoft hasn't updated to the new one, causing this problem.

    pastedimage1649638178040v5.png

    pastedimage1649638194250v6.png

    Also, as far as I know, this has nothing to do with Disable personalization, because that just limits the ability to Personalize.

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 24,496 Super User 2025 Season 1 on at
    RE: Design option lost in Sandbox BC

    Hi XRY29 

    you must set Disable personalization to false from your profile (Role) page

    pastedimage1649542259797v1.png

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,445 on at
    RE: Design option lost in Sandbox BC

    Hi

    I have two Sandboxes and my permissions match users. But I can see the design. Can you create a new Sandbox and try? Or do you have any development that hide the design (I just thought to ask).

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